About the Author

Kevin Wilson is a writer, instructional designer, training consultant and vice president of Videologies, Inc., a company that specializes in developing training and corporate communications for Fortune 500 companies. His programs have won numerous awards and have been translated into twelve different languages. Kevin is also the co-author of the AMA Handbook of Business Writing, the AMA Handbook of Business Documents and the Administrative Assistant’s and Secretary’s Handbook all published by Amacom Books, a division of the American Management Association.